You probably already have something in place. What is missing is somebody whose job it is to run all of it and keep it current: site, email, domains, publishing, reviews, security, one team since 2012, for about what a single app subscription costs. One monthly fee. Everything handled.
Built, hosted, updated and maintained. Content changes are ours to make, not another ticket in your week. It is open source software you own outright, on our own dedicated server.
Hardening, patching, vulnerability scanning and SSL that stays configured, included at every tier rather than sold as an add-on. Backups run nightly and are kept off the machine they protect.
Mailboxes at your own domain, 25GB each, on infrastructure kept separate from the web side so a problem with one cannot take down the other.
Logos, photography, brand files and every image we produce for you live in one managed library, kept and reused rather than regenerated or lost between vendors.
More on how this is run: Our Own Dedicated Server Not a slice of a public host’s machine shared with hundreds of strangers: dedicated hardware we alone control, carrying only the sites we manage. A dedicated IP of your own is available if you want one. Learn more → Backups Kept Elsewhere A backup stored on the same server it protects is not a backup, because if the machine goes the copy goes with it. Yours are written nightly to separate storage, so a bad update is a restore rather than a rebuild. Learn more → Sender Reputation Mail providers score the machine and address your email comes from. On shared hosting that score belongs to everyone on the box, so one bad neighbor can put your booking confirmations and invoices into junk folders without anyone telling you. Learn more →
Registered in your name, renewals watched so nothing lapses quietly, records managed for you. We operate them. We do not hold them hostage Registered In Your Name The domain is your asset and the registration says so. We manage the records and watch the renewal dates. If you leave, there is nothing for us to hand over because it was never ours. Learn more → .
Publishing, articles, review invitations and replies, and first-line answers to customer questions in chat and by phone. It works better sitting on top of everything above.
Publishing that keeps happening whether or not anyone remembers.
Your own server, email at your domain, domains in your name, backups off the machine.
Somebody answers, at any hour, from your own material.
What holds the pieces together, and what each plan carries.
Thirty days, and most of your part is in the first two weeks.
Automation does the repetitive work. People make the judgment calls. How the checks are run is on intelligence.
The domain is registered in your name, the site is software you own, the mailboxes are your accounts, and if you leave you take everything. What we hold about your customers is written down, kept only as long as the job needs it, and never sold: the privacy commitment.
Most of it lands in the first two weeks, and it is mainly you reacting to samples rather than producing anything. After the voice is approved, most clients spend a few minutes a week skimming and occasionally editing. If a plan needs more than that from you on an ongoing basis, we have scoped it wrong.
Both, deliberately. The recurring work runs on schedule because software does not forget. The judgment calls, the escalations, the review replies and anything unusual go to a person. The automation exists so that the humans spend their time on the parts that need a human.
Paid ad management, custom application development, anything needing a compliance regime we have not scoped with you, and anything requiring us to take custody of card data. If that is what you need, we will say so in the first conversation rather than three weeks in.
That is the entire product. Tell us what you are running now and you will get a straight answer about what we would change.